Frequently
Asked Questions

We provide six services across physical and digital security: personal and executive protection, property and manned guarding, risk and monitoring, security system consultancy, data management and cybersecurity services, and cybersecurity consultancy.

Cybersecurity Consultancy is advisory: we assess your risk situation, review your policies and architecture, and set out a practical roadmap. Data Management and Cybersecurity Services is delivery: we support secure data handling, backup and recovery planning, and implement the cybersecurity measures agreed in your contract.

It covers a review of your requirements and existing systems, design advice for CCTV, access control and related systems, and integration and technical recommendations. It is consultancy: installation and implementation are not assumed and would be agreed separately.

Our services are primarily available in Dubai and the wider UAE. Where an agreement requires it, we also support clients travelling internationally.

Send your request through our contact form and tell us which service you are interested in. A member of our team will get back to you to discuss your requirements. There is no obligation at this stage.

Our team is available around the clock. It is worth separating three things: availability means you can reach us at any time, monitoring is part of a contracted service, and response times are defined in your individual service agreement.

Enquiries are sent over an encrypted connection and handled confidentially. Access to client information is limited to authorised members of our team, and we use it only to respond to your request and to deliver the services we have agreed.

Yes. We support individuals and families as well as businesses, property owners and operators, developers and organisations of all sizes.

Yes. We start by reviewing what you already have in place and build on it where that makes sense. Our advice is independent and aims to fit your existing environment rather than replace it by default.

A secure client portal is being prepared for existing clients, where requests, documents and proposals will be available in one place. Until it is live, our team keeps you updated directly.

It depends on the scope. Some engagements are a single assessment, others are ongoing support under a contract. We agree the timeline with you before work begins, once we understand your requirements.

We prepare a clear, no-obligation proposal describing the agreed scope. If you accept it, we deliver the services as agreed and review them with you as your requirements evolve.